I looked down at the ground as I walked my long journey
home. It was already dark and it looked as it was going to rain. Frustrated, I
cursed under my breath to myself. Here I was walking my bike home with a busted
tire. I had laughed at a friend a day ago and called him stupid because he was
riding in the rain and had gotten a flat because he dropped in a pot hole
filled with water and did not see what had ruptured his tire. Now a day later I
am walking home with my own bicycle miles from home and not even a gas station or tire shop nearby so I
can get a patch. I felt so foolish for riding so far by myself with no patch
kit but even more so for laughing at my friend in his misfortune.
As I stood on the bank line I wondered why my mind had gone
back to that particular memory. Behind
me a woman was clamoring on and on about the service in the bank. She had
started to complain until the bank manager eventually came out and was trying
to assist the number of tellers that were serving. A number of other customers had started in
with her, which only encouraged the woman to increase her volume. Little by little I was getting irritated with
her constant complaints. I understood the frustration of waiting on the line
wanting to be served. However, I knew from experience also the frustration of
being a teller and having the customers use you as their target of frustration
when there was nothing you could do to speed up the process.
Being a teller was already frustrating trying to work both
quickly and accurately, especially when there were only few of you working the
line. Most customers came to do one or two transactions, however there were
some whose request could take more than a few minutes especially if it was a
large transaction. Regardless of who
comes to assist it still only leaves the limited number of tellers to serve and
enter the transactions. If you rush, you make errors and customers who want you
to work quickly are not very understanding of you making mistakes on their
accounts. As a teller you have no control over when your co-workers take breaks
or even how much staff you work with. A more friendly and professional demeanor
is something that each customer deserves.
I will be hard pressed to lie if I said I wanted to smile with every
customer, when I have my supervisors rushing me, the customers rushing me and
using me for their target of angry protest.
Ironically, when the customer behind me finally reached the
counter she smiled with the teller and told her not to mind the other
customers. I walked out of the bank completely appalled by her hypocrisy. Later
at a government institution I saw the same customer who was behind me in the
bank. Apparently she worked customer service and her customers here were none
too happy with the speed of her service.
My mind flashed both to the bank and my friend years ago and I realized
how important compassion and patience for others can be and important it is to
walk a mile in someone else’s shoes.
A Moment of Clarity
When the
leaders of Israel brought to Christ a woman caught in adultery to see how he
would judge or condemn her, he ignored them. Instead of answering their
questions Jesus began to write on the ground and continued to ignore them. As
they got bolder in their demands and asked him what should be done, he simply
answered he who is without sin cast the first stone. On the ground the leaders
recognized what Jesus was actually writing was a list of sins and as each one
recognized something they were guilty of they walked away ashamed, embarrassed
or just angry at Jesus’s actions.
We see our
brothers and sisters daily caught up in a number of situations and so easily
say, “That would never be me.”
Forgetting it is truly only God’s grace and guidance that has helped us
not to step left or right where we would have easily found ourselves in the
same predicament or event worse. As none of us is perfect, but on a journey of
spiritual perfection, we must remember Christ words not to judge, lest we be
judged in the same manner.
It requires
patience and love for us to walk a mile in our brothers or sisters shoes to get
a true understanding of what another is going through. In addition we all have
our crosses to bear and what is one person’s burden today becomes their
testimony tomorrow and pillar of strength in the future to help someone else
overcome the same. I encourage you today
to be patient with one another and love each other, be not quick to be
judgmental and learn to be everyday a Beacon
of Light.
Beam of Light for the
Week
It is easy to judge when we have never been in someone’s circumstance.
Remember not to judge, least we be judged by the same standard we use and find
ourselves in the same situation.
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